Parking Permit Refunds

Refund Policies

Spring or annual permit refunds are not issued after the week of April 5th.

Summer permit refunds are not issued after July 23.

  • Staff or faculty who purchased a permit via credit card or check in one transaction may request a refund at any time this year (2020-21) but no refunds are issued after the week of April 5. Under most circumstances, a refund will be granted. Refunds for permits purchased online will be issued to the card used for purchase. If a refund cannot be credited back to the original card, a check request will be sent to Disbursement Services for direct deposit or a paper check to be issued and mailed to your address on file.
  • Faculty and staff who pay for a permit by payroll deduction should request a refund online to cancel a permit. PaTS will notify the payroll office. Please allow up to two pay periods before the deduction stops. Payroll deductions are done in arrears so the delay in processing will not impact the amount.
  • Credit card on file (CCOF) refunds will be processed based on how many payments have been made. Once you request a refund online, any further charges stop and a refund will be calculated accordingly. Please note that you must request a refund at least three business days before the next scheduled payment in order to stop payment. 
  • Unpaid citation fines are deducted from refunds.
  • ‚ÄčRefunds for permits purchased online with a credit card will be issued to the card used for purchase. If a refund cannot be credited back to the original card, your student account will be credited for the refund amount and deposited directly to your bank account (if direct deposit is set up), or a paper check will be issued and mailed to your address on file.
  • Credit card on file (CCOF) refunds will be processed based on how many payments have been made. Once you request a refund online, any further charges stop and a refund will be calculated accordingly. Please note that you must request a refund at least three business days before the next scheduled payment in order to stop payment. 
  • Unpaid citation fines are deducted from refunds.

Request Refund

Refund Schedule

  • Refund amounts reflect the value at the beginning of each month. All annual and semester permits prorate weekly.
  • Requests for annual or spring semester permits are not processed after the week of April 5. 
  • Permits purchased via payroll deduction or credit card-on-file payments do not follow these refund schedules. Please contact PaTS for details specific to your permit and payment method.

Refund Proration Schedule

Refund amounts reflect $25 non-refundable administration fee as authorized by the Ordinance Governing Parking, Traffic and the Registration of Motor Vehicles for the University of North Carolina at Charlotte, Section 2-3: Refunds, Paragraph 2. Parking Ordinance